Resources

Technical support

Geisinger Commonwealth ITS Help Desk
Submit an ITS ticket.
570-504-9671

Educational Technology support

Our Educational Technology platform support is available 24/7 through live chat, by phone and through help ticket submissions.

Canvas support

• community.canvaslms.com
• 844-766-9904
• Chat with Canvas Student Support

Panopto support

• support.panopto.com
• 855-PANOPTO
• support@panopto.com

Proctorio support

• proctorio.com/support
• Download extension: getproctorio.com
• 866-948-9087 or 480-428-4076
• support@proctorio.com

Zoom support

• support.zoom.us
• 888-799-9666, ext. 2, or 650-397-6096, ext. 2
• Zoom Ticket System

Geisinger Commonwealth Ed Tech Team

Monday – Friday: 7:30 a.m. – 4:30 p.m.

Joe Evanick, EdD
Director of Instructional Design and Distance Learning
jevanick@som.geisinger.edu

Shannon Giedieviells
Instructional Designer and Technologist
sgiedieviells@som.geisinger.edu

Matt Marriggi
Curriculum Coordinator, Graduate Programs
mmarriggi@som.geisinger.edu