Healthcare Communication Program cases
Motivational interviewing
- Smoking cessation
- Gestational diabetes mellitus (GDM) - behavioral (OB-GYN)
- Healthy lifestyle-high cholesterol
- Tetrahydrocannabinol (THC) marijuana cessation
- VA motivational interviewing - smoking cessation
Breaking bad news
- Death notification - parent
- Breast cancer
- Down syndrome diagnosis
- Death notification - child
- Fetal loss - female
- Fetal loss - male
- Trisomy 21
- Brain death - Gift of Life
- Lung cancer (matches 3C)
- Sexually transmitted disease (STD)
- Dementia (VitalTalk)
- Lung cancer (VitalTalk)
- Congestive heart failure (CHF) (VitalTalk)
- Death notification child - only mom
- Fetal loss - amniocentesis
- Metastatic pancreatic cancer
- Glioblastoma
- News psychosis
- Trisomy 18
- Dementia
- No driving
End of life
- Communication - SPIKES
- Seizures
- Lung cancer (matches BBN case 2I)
- Family decision
- Kidney cancer
- Patient-centered goals of care
- Futility
- Patient-centered goals of care for physicians - medical case
- Patient-centered goals of care for physicians - surgical case
- End-of-life futility - neurosurgery
- End of life - Emergency Department (ED) - stroke
Informed consent
- Caesarean section (C-section) & tubal ligation
- Subarachnoid hemorrhage
- Gastrointestinal (GI) bleed-central line
- Clinical trial
- Colonoscopy
- Informed consent - dental rehab
- Central line - anesthesia
- Ureteral repair and breaking bad news apheresis
- Laparoscopic cholecystectomy (lap choly) anesthesis
- Informed consent - chemotherapy
Interprofessional communication
- Nurse & resident
- Respiratory distress
- Nurse & resident
- Struggling learner - social support
- Respiratory distress
- Struggling learner - divorce
- Labor and delivery
- Angry spouse (precedes 5D)
- First meeting with coach
Angry patient or family
- Drug abuse
- Drug abuse - urology
- Abdominoplasty
- Podiatry angry patient - inpatient pain
Basic communication skills
- Amputation
- Jaw pain
- Appendicitis-appreciative inquiry (large group)
- Hip fracture
- Wicca
- Breast surgery
- Medication counseling (orientation)
- Asthma (orientation)
- Dentistry (orientation)
- Podiatry (amputation)
Shared decision making
- Multiple sclerosis
- Multiple sclerosis – young patient
- Teen pregnancy
- Hospital discharge
- Domestic violence counseling
- Patient requests opiate (non-addict)
- Severe opioid use disorder
- Severe opioid use disorder (OB-GYN)
- Severe opioid use disorder (hematology-oncology)
- Patient requests magnetic resonance imaging (MRI)
- Patient requests benzodiazepines
- Trauma surgery
- Return to play
Hidden agenda
- Domestic violence screening
- Domestic violence screening & counseling
- Domestic violence screening & counseling (OB-GYN)
- Domestic violence screening & counseling (neurology)
Disclosure of error
- Transplant case
- Central line
- Candor
- Liver transplant - intensive care unit (ICU) fellow
- Rheumatology
- Liver transplant - AHN
- Disclosure error - migraine adult
- Disclosure error - migraine teen
- Disclosure error - fetal loss
- Disclosure error - central line - anesthesia
- Disclosure error - dermatology
- Disclosure error - anesthesia
History and Physical (H & P) skills
- Shortness of breath (orientation)
- Post-operation deep vein thrombosis (DVT)
- Appendicitis
- Competency to stand trial
- Fatigue and hypotension-urosepsis diagnosis
- Shortness of breath - myasthenia and pulmonary embolism (PE) (utilizes obesity suit)
- Headache
- Suicide
- Guillain-Barre syndrome
- Appendicitis - large group demo - appreciative inquiry
COVID-19
- COVID-19- exclusion from ICU - stay in med/surg
- COVID-19 - hospitalists exclusion from ICU
- COVID-19 - emergency medicine (EM) exclusion from ICU
- COVID-19 - pharmacy pandemic medication shortage
Telehealth
- Asthma telehealth
- Seasonal allergies telehealth
Microaggression
- Racism
- Homophobia
- Sexual harassment
Spiritual care
- Hip fracture
- Wicca
- Amputation
- End of life - family decision
Respecting choices
- CHF (VitalTalk)
- Chronic obstructive pulmonary disease (COPD) (VitalTalk)
- BBN lung cancer
- BBN heart failure