Survey Research and Recruitment Core

The mission of the Survey Research and Recruitment Core is to make available resources for the collection of data and recruitment of study participants. Offering state-of-the-art technology and highly trained interviewers, the core makes large (and small) tasks look easy.

If you have a need for:

  • Survey data collection via:
    • Telephone
    • Postal mail
    • Electronic mail
  • Recruitment of:
    • Focus groups
    • Clinical research studies
  • Data entry


We can help!

Our full service research team uses trained professional staff, 12 computerized workstations and a focus group room. Staff can perform computer assisted telephone interviewing (CATI), recruit for a focus group, field a web survey, enter data or distribute printed mail surveys.

To ensure the highest quality of data collection, interviewers complete a comprehensive training program focused on customer service and telephone etiquette. Courses required by the Institutional Review Board (IRB) are also completed to help interviewers understand the sensitivity of research conducted with human subjects. Survey calling projects are monitored by management staff and interviewer performance statistics are evaluated.

Services Offered

Methods Consultation

Have a project that involves surveys or need assistance with study recruitment, but not sure the best way to make it happen? Our management team has experience fielding the most complex surveys and can help you determine the best way to collect the data that you need. We can help with all or part of your project, from selecting, designing and developing a reliable and valid questionnaire, through data collection and data entry. Previous clients have included United Way of Columbia County, Fox Chase Cancer Center, Thomas Jefferson University Hospital, Geisinger Health System rheumatology and obesity clinics, Geisinger Health Plan and Geisinger Center for Clinical Innovations. Topics on which we have conducted research for the Henry Hood Center for Health Research include pain management, PTSD, urinary incontinence, nutrition and pediatric obesity. To discuss your project and obtain a free cost estimate please submit this online form.

Computer-Assisted Telephone Interviewing (CATI)

Using CATI software, survey staff can conduct large and small-scale phone surveys targeting populations anywhere in the U.S. Trained interviewers are available to place calls from 10 a.m. to 9 p.m. Monday through Friday, and from 10 a.m. to 2 p.m. on Saturday (EST).

Clinical Trial and Focus Group Recruitment

Studies show that up to 80 percent of clinical trials do not meet their recruitment goals within stated time frames and that the effort needed to accomplish recruitment is often overlooked. The Survey Research and Recruitment Core can provide the focused effort needed to meet your study's recruitment goals. Staff can perform telephone screenings to guarantee that participants qualify under your study protocol.

Focus group recruitment, done to your specifications, allows you to collect thoughts and opinions from a diverse, representative group.

Focus Group Facilities

The state-of-the-art focus group room at the Henry Hood Center for Health Research is handicapped accessible and sound-proof. It includes an observation room with audio and video recording capabilities.

Email Survey

We can help you design your survey and send it to your sample via email. Detailed reports on emails sent, emails failed, surveys started and surveys finished are available. Data can be exported into Excel, CSV or SPSS formats. Reminder emails and second mailings to non-responders to increase response rates are standard practice.

Mail Surveys

Survey staff can build and mail your paper surveys, assist with tracking of surveys sent and received and data entry. National Change of Address software is applied to the sample prior to being mailed to comply with all U.S. Postal regulations. If you intend to collect a large number of paper surveys, we can facilitate identifying additional resources such as Object Character Recognition (OCR) technology.

Contact

David Nevius
Manager, Survey Research and Recruitment Core
110 N Academy Ave.
Danville, PA 17822
danevius@geisinger.edu
Phone: 570-214-9796